You can check on your order information and status by logging into the site and navigating to the Orders tab on the left-hand side of the page.
If you don't know your login you can go to the login page and request a password reset.
Please note it can take over 5 minutes and up to 30 minutes with the current system load to get your password reset email.
Order Status Rundown:
Failed - The payment method failed and the order has not been successfully submitted.
Payment Pending - The payment is still in the process of being confirmed by your bank.
Processing - Your order has been successfully submitted and is waiting to be fulfilled.
Completed - Your order has shipped.
On Hold - The order has been successfully submitted but is on hold due to customer request.
Canceled - Your order was refunded and canceled.
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