Why isn't my Membership showing in my account?

Modified on Thu, 22 Jan at 9:30 AM

Quick Answer
Your membership may not currently display in the Member Dashboard due to a known system issue, but your membership is still active.


What’s Happening
The Rippaverse site is currently experiencing an error that prevents membership status from appearing in the Member Dashboard area of your account.

  • We’re aware of the issue

  • Our web development team has been notified and is working on a fix


How to Manage Your Membership
You can still view and manage your membership by visiting: https://members.rippaverse.com/my-account/subscriptions/


Good to Know

  • This issue affects all members, not just your account

  • As long as your membership is active and your benefits are applying correctly in the cart, everything is working as expected


Helpful Tip
If your membership benefits appear correctly at checkout, no further action is needed.

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