How do I change my password?

Quick Answer
If you’ve forgotten your password, you can reset it directly from the login page.

Steps to Reset Your Password

1. Go to the Account Login page

2. Click “Lost Your Password?”

3. Follow the prompts to request a password reset

What to Expect

• A password reset email will be sent automatically

• Emails can take up to 24 hours to arrive

• Be sure to check your spam or junk folder before requesting another reset

If You Don’t Receive the Email
If you haven’t received a reset email after 24 hours:

• It’s possible you do not have an account associated with that email address

• If you believe you should have an account, contact our Support Team via the Support Portal for assistance

Helpful Tip
Make sure the email address you enter matches the one associated with your account.