I'd like to cancel my order.

Quick Answer

• Within The Pre-Order Campaign: You are eligible for a full refund, no questions asked.

• Cancellations may be subject to a 10% restocking fee after the pre-orders have closed.

Important Note

• Orders that have already shipped cannot be canceled. In this case, you would need to follow our return policy once the order is delivered.

How to Cancel Your Order

1. Submit a Support Ticket via our Support Portal as soon as possible.

2. Include your order number and a clear statement that you wish to cancel your order.

3. Our team will confirm your cancellation and let you know if any restocking fee applies.

4. Refunds will be issued using the same payment method used for the original order.

Frequent Cancellations

• We understand that sometimes plans change, but placing multiple orders and frequently canceling can impact our ability to fulfill orders efficiently.

• Customers who demonstrate a pattern of repeated cancellations may be subject to a 15% restocking fee.

• This policy helps us ensure fair access to products for all customers and maintain smooth fulfillment.

Helpful Tip
Submitting your cancellation request as quickly as possible increases the chance your order can be canceled before fulfillment begins.