If you have any questions about our Returns and Refunds Policy, or need assistance with your account or order, please contact us:
- By ticket: Click on the yellow "Help" beacon in the lower right corner of the site to find the ticket submission form
- Via the support portal at support.rippaverse.com
- Email: help@rippaverse.com
Our team monitors this inbox from 9am-5pm CST, Monday through Friday. If you submit a ticket during the weekend, please expect a delayed response until the next business day.
Please avoid submitting multiple tickets about the same topic. We answer tickets in the order they are received.
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