To update the address on an order already placed, you must submit a ticket via the Support Beacon. Changing your address through your account will NOT update your order’s shipping address.
You will need to provide the team with the order number(s), your previous address, and the new address. If there is a difference in shipping the team will do 1 of 2 things:
- If the new shipping price is higher, you will be sent an invoice to pay the difference
- If the new shipping price is lower, you will be refunded the difference
- If there is no change in shipping price, no further action will be required
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