Quick Answer
Free shipping is available for domestic orders if you have a current Ultra Mack membership, or if you have an active Mega Mack membership and your cart subtotal is over $75.
Free shipping is available for domestic orders if you have a current Ultra Mack membership, or if you have an active Mega Mack membership and your cart subtotal is over $75.
Steps to Receive Free Shipping
- Make sure you have an active Ultra Mack or Mega Mack membership.
- For Mega Mack members: Ensure your cart subtotal is greater than $75 before taxes and shipping.
- Log in to your account.
- Add items to your cart and proceed to checkout.
- At checkout, select the free shipping option if you meet the requirements for your membership tier.
What to Expect
- Free shipping will appear as a selectable shipping option at checkout if you meet the membership and order requirements.
- If you do not see the free shipping option, it may be a membership, subtotal, or login issue.
If Free Shipping Does Not Appear
- Double-check that your membership is active and you are logged in.
- For Mega Mack members, confirm your cart subtotal is above $75 (before taxes/shipping).
- If you still don’t see the free shipping option, contact our Support Team so we can troubleshoot and help you get your benefit.
Helpful Tip
Membership benefits like free shipping are tied to your account—make sure you’re logged in with the email linked to your membership before checking out. Mega Mack members: keep an eye on your subtotal to unlock free shipping!
Membership benefits like free shipping are tied to your account—make sure you’re logged in with the email linked to your membership before checking out. Mega Mack members: keep an eye on your subtotal to unlock free shipping!
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