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Shipping & Returns (12)

I'd like to return an item/order

Modified on Thu, 22 Jan at 12:15 PM
I received the wrong item.

Modified on Tue, 20 Jan at 2:58 PM
My order arrived damaged, what can I do?

Modified on Tue, 20 Jan at 2:50 PM
I think my order may be lost in transit.

Modified on Tue, 20 Jan at 2:43 PM
I have not received my order, but it is marked as delivered.

Modified on Tue, 20 Jan at 2:39 PM
Why is my order delayed if it includes CGC copies?

Modified on Tue, 20 Jan at 2:29 PM
I'd like to cancel my order.

Modified on Thu, 22 Jan at 10:38 AM
How do I update the address on an exsisting order?

Modified on Thu, 22 Jan at 9:52 AM
Does Rippaverse ship internationally?

Modified on Thu, 22 Jan at 9:55 AM
How is the shipping cost calculated?

Modified on Thu, 22 Jan at 9:56 AM

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Strictly Necessary Cookies List of cookies

Name Host Duration Description

_x_w rippaverse.freshdesk.com Session Contains the shard ID at which the account runs on.

_x_m rippaverse.freshdesk.com Session Contains the state of the shard.

_helpkit_session rippaverse.freshdesk.com Session Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!

helpdesk_node_session rippaverse.freshdesk.com Session An encrypted hash that stores the secret key and id of the login attempt.

user_credentials rippaverse.freshdesk.com 2 months Used for user authentication.

wf_order rippaverse.freshdesk.com Session Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.

wf_order_type rippaverse.freshdesk.com Session Used to check if the order is ascending or descending for custom ticket filters.

wf_filter rippaverse.freshdesk.com Session Denotes which filter is applied for the tickets list.