Order Return

You are entitled to cancel and return your order within 48 hours without giving any reason for doing so. 

The deadline for canceling an order is 48 hours from the date on which you received the product or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered. 

To exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform Us of your decision by submitting a ticket via the Support Beacon. 

We will reimburse you no later than 14 days from the day on which we receive the returned product. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.